BlockFi® Login* | ®Secure Access @crypto™

Signing In: Quick Steps

Use the official BlockFi® website or mobile app when signing in. Follow these steps for a secure session.

1. Open the official BlockFi® mobile app or visit the BlockFi® login page in a trusted browser.
2. Enter the email associated with your account and your password.
3. Complete multi‑factor authentication (MFA) if enabled—this may include an authenticator app, SMS, or security token.
4. After authentication, review account notifications and recent activity for unexpected changes.

Account Protection Best Practices

Protecting your BlockFi® account reduces the chance of unauthorized access or financial loss.

• Create a unique, strong password: use a password manager to store long passphrases and avoid reusing passwords across sites.
• Enable MFA: prefer authenticator apps or hardware security keys over SMS for stronger protection.
• Secure your recovery email: the email account tied to BlockFi® is a key recovery vector—use 2FA on that email too.
• Use device-level security: enable screen locks and biometric protections on devices you use to access BlockFi®.

Identifying Phishing & Scams

Fraudsters target crypto users via fake sites and emails. Learn to spot common signs.

• Check sender addresses and avoid clicking unexpected links—hover to preview URLs and confirm official domains.
• Be suspicious of urgent requests to transfer funds or reveal credentials; BlockFi® will not request your password in unsolicited messages.
• If unsure, navigate directly to the official site rather than following email links.

Account Recovery & Locked Accounts

If you lose access, follow official recovery procedures and provide only requested documentation through the platform's secure channels.

• Forgot password: use the password reset flow on the official login page and verify emails come from the official domain.
• MFA device lost: use backup codes or follow BlockFi®'s recovery process; keep backup codes in a secure offline location.
• Account locked due to suspicious activity: contact official support through the app or verified support portal—do not respond to messages from unverified sources.

Responsible Platform Use

BlockFi® provides crypto lending, interest accounts, and trading features. Use built‑in controls and informed practices to manage risk.

• Review terms and understand product risks—lending and interest products carry counterparty and market risk.
• Enable transaction confirmations and review withdrawal addresses carefully before approving.
• Consider hardware wallets or diversified custody for large holdings when supported by the platform.

Privacy & Data Handling (Overview)

Financial platforms collect data for service delivery and regulatory compliance. Review BlockFi®'s privacy policy to understand what is collected and how it's used.

Troubleshooting: Common Login Issues

Try these steps before reaching out to support.

• Can't receive MFA codes: check device connectivity, time sync for authenticator apps, and SMS delivery issues with your carrier.
• Reset link not received: check spam folders and ensure your email provider is not blocking messages; request again if needed.
• App errors: ensure the app is updated, clear cache if applicable, or reinstall after verifying you have access to recovery methods.

FAQs

Is my crypto safe with BlockFi®?

Security depends on platform controls and your account practices. Use MFA, secure passwords, and understand platform-specific custody and risk disclosures.

How quickly can I withdraw funds?

Withdrawal times vary by product, verification status, and network congestion. Check the platform for current processing details.

This page is informational and not official BlockFi® support. For account actions and support, use the official BlockFi® App or verified support channels.